Orders

Our shipping partner (TNT) needs your contact phone number to arrange for the delivery of your order. Please provide the phone number when submitting your order request.

If you want to order some product, that is not on stock, you can create an order on our evshop and choose payment in advance. When we receive the goods in our stock, we will send it to customers asap. We might accept 50% in advance payment, if your order is over 5,000 USD/EUR.

EVShop.EU (Areny Energie Alternativa S.R.L.) is offering the products to business customers only.

The customers need to have sufficient professional knowledge of the products. If you make purchase at www.evshop.eu or by other means (email, phone, etc) you confirm you are a business customer. Since all products are industrial components (not consumer goods), they may possibly cause a harm and pose a risk to consumers, we do not sell any products to consumers. The Directive 1999/44/EC is not applicable for purchases from EVShop.EU (Areny Energie Alternativa S.R.L.) to business customers.

Payment

Currently we accept 2 types of payment: via Paypal and via Bank Wire Transfer.

If you are in the European Union and you do not have a valid VAT ID, then we need to add 19% VAT to your order. If you are in the European Union and you have a valid VAT ID, you do not need to pay the 19% VAT tax.

Check your EU VAT ID at the VIES VAT number validation web page.

ATTENTION: If you choose to pay via Paypal, and you have a valid VAT ID, make sure you perform the payment from your company's paypal account! Orders paid from Paypal personal paypal account won't be processed until 19% VAT will be paid.

Feedback & Deliveries

  • Super fast response rate;
  • Fluctuating daily stocks may lead up to 20 working days delivery;
  • Standard shipments are provided by TNT service;
  • If you wish to use your own shipping company or agent, please let us know;
  • You can also come personally to pick-up the goods;
  • We provide a guarantee for manufacturing faults/defects of 12 months for most goods from the date of delivery;
  • Products with factory faults or defects shall be repaired for free, or exchanged for the same or similar goods. The costs of the shipping fees (to and from the service center) are paid by the customer in full;
  • We follow all regulations and requirements of GDPR personal data security and processing;
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